Returns

Term :

When you purchase goods from us, you have the right to return the goods within 14 days from delivery.

Within 14 days of receiving your order back and after a quality check of the goods, we will refund you the full purchase price using the same payment method you used to order the goods.

Return shipping costs:

You will be responsible for the direct shipping costs for returning the goods.

Conditions :

During the first 14 days after delivery, we expect you to handle the product and packaging with care. In order to be able to exercise your right of withdrawal, you should only unpack or use the product to the extent necessary to assess whether you wish to keep it. Returns must be provided with the original packaging, with all accessories supplied and in original condition. The product may be tried on, but may not be used. Any labels or seals may not be removed in order to qualify for a full refund. Returns of items can only be made under the following conditions:

• Items show no signs of use
• Items have attached labels, stickers and seals which must not be removed from the item in order to receive a full refund.
• Items are in original and undamaged packaging

You can return the return package via Bpost or another courier. Make sure the items are well packed so that they arrive undamaged.

Request a return:

We ask you to fill out the form below. We will send you an acknowledgement of receipt of your revocation by e-mail.

*This form is only valid for purchases via our webshop. If you want to exchange an item that was purchased in our physical store, you must also visit our store.